Frequently Asked Questions: Gastronomy & Hospitality

Yes. Every direct booking saves the platform commission (roughly 13–30% depending on the portal) and gives you full control over guest data and relationships. When the system pays for itself is something we calculate with your booking numbers during scoping.

We offer digital ordering and payment systems for a single location as well as multi-location solutions with kitchen display systems and analytics at a fixed price after scoping; the proposal arrives within 48 hours.

AI concierge chatbots handle reservations, dietary inquiries, and recommendations 24/7. Against food waste, demand forecasting helps with purchase quantities and AI-based waste measurement goes further – IKEA used it (with Winnow) to cut food waste in its restaurants by 54% (2022). Automated review management saves time every week.

Guests scan a QR code at their table, browse the menu on their phone, and order directly. Orders go straight to the kitchen display system. No app download required. Setup takes 1-2 weeks.

Yes. We build custom loyalty apps with point collection, digital stamps, personalized offers, and automated birthday/anniversary messaging. Integration with your POS system ensures seamless tracking.

Absolutely. Our digital menu systems support unlimited languages with automatic translation assistance. Ideal for Berlin, Munich, and other international destinations.

We integrate with Lieferando, Wolt, Uber Eats, and others through their APIs. A unified dashboard shows all orders from all channels in one place.

A basic digital menu and ordering system can typically be live in about two weeks. Full-featured solutions with booking, loyalty, and kitchen management take 6-10 weeks.