FAQ — WhatsApp Bot Düsseldorf
(01)How is a WhatsApp Bot different from a website chatbot?
A WhatsApp Bot meets customers where they already chat, using their phone number and the messaging app they use daily. It supports rich media, asynchronous conversations and persistent history, while a website chatbot only works while someone is on your site. We can run both from one central backend so answers stay consistent across channels.
(02)How much does a WhatsApp Bot cost in Düsseldorf?
We work on a fixed-price basis. Fixed price after scoping. Proposal within 48 hours. You get a clear quote before we start, with no open-ended hourly billing.
(03)How long does it take to go live?
Most WhatsApp Bots are live within 4 to 8 weeks. We start with the highest-impact use cases, launch a working version quickly, and then extend it based on real conversations rather than assumptions.
(04)Can the bot access our product catalog and internal systems?
Yes. We connect the bot to your product catalog, FAQs, documents and key systems such as your CRM or order tools, so it gives accurate, source-based answers and can take orders or bookings directly inside WhatsApp.
(05)Is a WhatsApp Bot GDPR-compliant?
It can be, and we build it that way. We handle consent, use EU hosting or on-premise options where required, and keep data flows transparent so your WhatsApp channel stays audit-ready. Leading language models are selected per task with data protection in mind.
(06)Do you work remotely or on-site in Düsseldorf?
Both. We run kickoff workshops and key strategy sessions on-site in Düsseldorf and the surrounding region, while ongoing development and iteration happen efficiently remote. Upon full payment you also receive exclusive usage rights to everything we build.