FAQ — Workflow Automation Potsdam
(01)Which processes can you automate for a Potsdam business?
Any process with regular repetition and a clear trigger is a strong candidate: media localization and subtitling, document and application intake, literature review for research grants, multilingual visitor inquiries, report generation and data routing. We start by mapping your real process and picking the one with the clearest payback.
(02)How is workflow automation different from a chatbot?
A chatbot mainly handles conversations at a single touchpoint. Workflow automation runs an entire multi-step process in the background — reading inputs, making decisions, updating systems and producing output — often without anyone in the loop. The two complement each other, and we frequently use a chatbot as one entry point into a larger automated flow.
(03)What does workflow automation cost in Potsdam?
We work on a fixed price agreed up front, so there are no surprises. Fixed price after scoping. Proposal within 48 hours. Once we have scoped your specific process we give you a firm quote before any work begins.
(04)How long until a workflow goes live?
Most workflows go live in four to eight weeks. You see a working prototype on your own data within the first weeks, and we move to a production rollout from there — with ongoing refinement once it is in operation.
(05)Does the automation need access to our internal data and systems?
Yes — automation works by connecting to the tools and data where your process actually lives, such as file storage, CRM, ticketing or scheduling. We scope access tightly to exactly what each workflow needs, integrate without replacing your existing systems, and log every action for review.
(06)Is workflow automation GDPR-compliant, and can it run on EU infrastructure?
Yes. We build GDPR-compliant from the start, with EU hosting and on-premise deployment available — which matters for public administration and research data in Potsdam. Every automated decision is logged and auditable, and you keep code usage rights.
(07)Do you work remotely or on-site in Potsdam?
Both. Kickoff workshops and key strategy sessions can run on-site in Potsdam and the Brandenburg region, while build and iteration run efficiently remote. You get the same fixed-price clarity and direct contact either way.