FAQ — Chatbot Development Köln
(01)How much does chatbot development cost in Köln?
Fixed price after scoping. Proposal within 48 hours. The final price depends on the channels, the depth of knowledge integration, and the systems you want to connect. You get a clear quote upfront with no hidden costs.
(02)How long does it take to launch a chatbot?
Most projects go live within 4–8 weeks. We start with discovery in week one, deliver a working prototype on your own content within a few weeks, and then deploy and tune the live chatbot across your channels.
(03)What's the difference between an AI chatbot and a rule-based bot?
A rule-based bot follows fixed menus and breaks when a question isn't anticipated. An AI chatbot built on leading language models (LLMs) understands natural language, answers from your real content, and handles multi-step questions — delivering a far better experience and resolving more queries without a human.
(04)Can the chatbot access our own company data?
Yes. We connect your FAQs, product information, and internal documents so the chatbot answers from your actual content rather than generic knowledge. Answers are source-based and stay aligned with your brand and policies.
(05)Is the chatbot GDPR-compliant?
Yes. We build with GDPR in mind, offer EU hosting and on-premise options, and handle customer data responsibly — important for Köln's insurers and media organisations that work with sensitive information.
(06)Do you work remotely or on-site in Köln?
Both. We run kickoff workshops and strategy sessions on-site in Köln when it helps, and handle ongoing development efficiently remote. Upon full payment you always receive exclusive usage rights to the code we deliver.