FAQ — Chatbot Development Essen
(01)What does chatbot development cost in Essen?
We work on a transparent fixed price. Fixed price after scoping. Proposal within 48 hours. You get a clear quote before we start — no open-ended hourly billing.
(02)How long does it take to launch a chatbot?
Most chatbots go live within 4 to 8 weeks. We ship a testable prototype within the first weeks so your team can validate answer quality early, then harden and integrate it before launch.
(03)How is an AI chatbot different from a traditional rule-based bot?
Rule-based bots follow fixed decision trees and break the moment a user phrases something unexpectedly. An AI chatbot built on leading language models (LLMs) understands intent in natural language and grounds its answers in your own data, so it handles real, messy questions and resolves far more requests without a human.
(04)Can the chatbot access our internal data and systems?
Yes. We connect your FAQs, documents, and product data so answers are sourced from your reality, and we can integrate CRM, ticketing, or ERP so the bot checks orders, books slots, or opens cases. Access is scoped and permissioned so it only sees what it should.
(05)Is the solution GDPR-compliant?
Yes. We design for GDPR from the start with EU hosting, data minimisation, and on-premise options where needed — important for Essen's regulated energy, chemicals, and healthcare organizations handling sensitive data.
(06)Do you work remotely or on-site in Essen?
Both. Kickoff workshops and strategy sessions can run on-site in Essen and the Ruhrgebiet, while ongoing development and iteration run efficiently remote. You own 100% of the code at every stage.