Votre objectif
Être visible là où l'IA répond
Automatiser les processus
Construire un produit
Déployer des agents IA
Connecter et moderniser vos systèmes
Savoir où nous en sommes
Cas d'Usage
CRMRenforcer les relations clientsPopulaireE-CommerceAugmenter les ventes en ligneSystème de réservationRéservations 24h/24Gestion de projetCoordonner les équipesFacturationÊtre payé plus viteAnalytiqueDécisions basées sur donnéesChatbot Development · Dortmund & Region
We build custom chatbots that answer your customers' and employees' questions around the clock — trained on your own data, tuned to Dortmund's logistics, insurance, tech, and healthcare workflows.
Prix fixe après cadrage · proposition sous 48 h
Chatbot development is the design and engineering of a conversational assistant that understands natural-language questions and replies with accurate, context-aware answers. Built on leading language models (LLMs) and grounded in your own documents, products, and policies, a well-built chatbot handles routine inquiries automatically and escalates only the genuinely complex cases. For companies in Dortmund and the surrounding region, this means faster customer service and less repetitive workload across logistics, insurance, tech, and healthcare teams.
Not a scripted FAQ widget — an assistant that understands intent, uses your knowledge, and frees your team for the work that matters.
Customers ask questions the way they speak, and the bot understands intent instead of forcing them through rigid menus — fewer abandoned chats, more resolved requests.
The chatbot answers from your own documents, products, and policies, so replies stay accurate and on-brand rather than generic or made up.
We link the bot to your CRM, ticketing, and order systems so it can look up real order status, policy details, or appointments — not just static text.
When a request is too sensitive or complex, the bot escalates cleanly to a human with full context, so nothing falls through the cracks.
Serve customers in German, English, and more from a single assistant — useful for Dortmund's logistics and tech firms working across borders.
Built-in analytics show which questions come up most, where users get stuck, and where to improve — turning conversations into a continuous feedback loop.
Transparent fixed-price process — from idea to operation.
We map the questions your customers and staff ask most, define which ones the chatbot should resolve, and agree on success metrics and a fixed scope.
Week 1We connect your knowledge base and key systems, then build a working prototype you can test with real questions and real data.
Weeks 2–3We refine answer quality, set up clean human handover, and embed the chatbot into your website, support desk, or internal tools.
Week 4We monitor conversations, improve weak spots, and extend the bot to new topics and channels as your needs grow.
ongoing
Dortmund is one of Europe's largest inland logistics hubs (Dortmunder Hafen, IKEA and Amazon distribution centers), where AI agents can coordinate shipment routing, warehouse slotting, and delivery scheduling across high daily parcel volumes. Beispiel: An agent reconciles incoming delivery notes against orders, flags discrepancies, and reschedules dock slots so that trucks waiting at the gate clear in minutes instead of hours.
As headquarters of major insurers like Signal Iduna and Continentale, Dortmund processes huge volumes of policies and claims that AI agents can triage, pre-check for completeness, and route to the right desk. Beispiel: An agent reviews incoming claims, extracts the relevant figures and attachments, and shortens the initial pre-check from several days to a few minutes.
The Technologiepark Dortmund and TU Dortmund spin-offs host hundreds of software, sensor, and microsystems firms, where AI agents can automate code documentation, support ticket handling, and customer onboarding for lean tech teams. Beispiel: An agent answers recurring support tickets, drafts release notes from the changelog, and escalates only the genuinely novel issues to a human engineer.
With large hospitals, the Klinikum Dortmund, and a growing biomedical cluster, AI agents can ease administrative load by handling appointment coordination, documentation, and billing pre-checks. Beispiel: An agent prepares patient intake summaries from referral letters and checks billing codes for completeness before submission, freeing staff from repetitive paperwork.
Lors du premier échange, nous déterminons le format adapté à votre projet et la prochaine étape.
Context Studios · Kaiser-Friedrich-Str. 6 · 10585 Berlin
