FAQ — AI Process Automation Essen
(01)What does AI process automation cost for a business in Essen?
We work fixed-price, so you know the cost upfront with no surprises. Fixed price after scoping. Proposal within 48 hours. After a short discovery call we give you a clear quote and timeline.
(02)How long until an automation is live?
Most projects go live within 4–8 weeks. You'll see a working prototype on your own cases within the first two to three weeks, then we harden it, add approvals, and embed it into your daily workflow before going into operation.
(03)How is this different from a chatbot?
A chatbot answers questions in a conversation. Process automation actually does the work: it reads documents, pulls data from your systems, makes rule-based decisions, and completes whole multi-step workflows in the background — routing only the exceptions to a person.
(04)Can agents access our internal systems and data?
Yes. We integrate securely with your ERP, CRM, ticketing, and internal databases via APIs, webhooks, and the Model Context Protocol. Access is scoped to exactly what the process needs, with full audit logging of every action the agent takes.
(05)Is it GDPR-compliant for sensitive energy and healthcare data?
Yes. We process data in line with GDPR, offer EU hosting and on-premise deployment, and keep sensitive or high-value actions behind a human approval step. This matters for Essen's energy, chemicals, and university-medicine sectors, where data sensitivity and regulatory reporting are central.
(06)Do you work remotely or on-site in Essen?
Both. We run kickoff workshops and strategy sessions on-site in Essen and the Ruhr region, then collaborate efficiently remote through implementation. You always own 100% of the code we build.