FAQ — WhatsApp Bot Köln
(01)How much does a WhatsApp bot cost in Köln?
Fixed price after scoping. Proposal within 48 hours. The final price depends on how many use cases you want, which systems we integrate, and the number of languages. You get a clear fixed quote up front — no open-ended hourly billing.
(02)How long does it take to launch a WhatsApp bot?
Most projects go live within 4–8 weeks. We start with a working prototype in the first weeks so you can test with real conversations early, then harden and integrate before launch on your WhatsApp Business number.
(03)What is the difference between a WhatsApp bot and a website chatbot?
A WhatsApp bot meets customers on the messaging app they already use every day, with push notifications, rich media, and persistent chat history. A website chatbot only works while a visitor is on your site. Both can share the same backend and knowledge base, so you can run them together.
(04)Can the bot access our customer data and existing systems?
Yes. We connect the bot to your CRM, order management, or ticketing tools so it can look up order status, open cases, or personalise replies during the chat. Access is scoped and logged, and we only connect the systems your use cases actually need.
(05)Is a WhatsApp bot GDPR-compliant?
Yes, when built correctly. We implement consent capture, clear data-processing flows, EU hosting, and optional on-premise deployment. This matters especially for Köln's insurance and media sectors, where compliance is non-negotiable.
(06)Do you work remotely or on-site in Köln?
Both. We run kickoff workshops and key strategy sessions on-site in Köln and the surrounding region, while day-to-day development and iteration run efficiently remote. Upon full payment you always receive exclusive usage rights to the code.