Question 1

How long does chatbot development in Suhl take?

Accepted Answer

A functional chatbot is live in 3–6 weeks. Complex ERP/CRM integrations may take 8–10 weeks.

Question 2

Which platforms are supported?

Accepted Answer

Website, WhatsApp, Teams, Slack – depending on your company's communication channels.

Question 3

Can the chatbot access our product data?

Accepted Answer

Yes, via API connection to your ERP, product catalog, or document system the chatbot learns your specific data.

Question 4

What if the chatbot can't answer a question?

Accepted Answer

Seamless handover workflow to a human employee – via email, ticket, or direct transfer.