Digital Solutions for Healthcare & Care

The healthcare sector is in the midst of a digital revolution. While demographic change steadily increases demand for medical and care services, there's a shortage of skilled workers and efficient processes. At the same time, patients and clients have rising expectations for digital services – from online appointment booking to access to findings to telemedicine.

AI Agents are revolutionizing practice and care operations: The Patient Communication Agent answers inquiries around the clock, books appointments, and explains preparations – 60% fewer phone calls with better accessibility. The Documentation Agent creates complete doctor's letters and findings from keywords or voice input, cutting documentation time in half. The Triage Agent assesses symptoms before appointments and prioritizes by urgency – for optimal resource utilization and shorter wait times for acute cases. The Recall Agent proactively reminds about preventive examinations, vaccinations, and check-ups – personalized and at the optimal time. And the Care Planning Agent automatically creates and updates care plans and documents measures in a compliance-safe manner.

The integration of AI and automation offers transformative possibilities: Intelligent appointment management systems can reduce no-shows and optimize utilization. Automated workflows relieve staff from administrative tasks. And digital patient portals create transparency and strengthen patient loyalty.