Digital Solutions for Automotive

The automotive industry is undergoing profound change – from electromobility to new mobility concepts to the changed customer journey. Customers today research vehicles online, compare prices, and expect digital services from configurators to appointment booking. For car dealerships, workshops, and rental companies, this means: Anyone not digitally visible and accessible loses contact with customers.

AI Agents take car dealerships and workshops to the next level: The Vehicle Advisor Agent qualifies leads around the clock, recommends suitable models based on requirements and budget, and schedules test drives – even on weekends. The Workshop Agent takes appointment requests, automatically creates estimates, and explains repairs understandably – fewer calls, more orders. The Proactive Service Agent contacts customers before due service, offers appointments directly, and pre-orders spare parts – for higher workshop utilization and happier customers. The Fleet Management Agent monitors vehicle condition, plans maintenance, and optimizes deployment – minimal downtime. The Trade-In Agent evaluates used vehicles and creates purchase offers in minutes instead of hours.

Digitalization offers diverse opportunities: Online configurators and virtual showrooms extend reach. Intelligent lead management systems ensure no inquiry gets lost. And predictive maintenance based on vehicle data enables proactive service offerings.