Question 1

Which platforms are supported?

Accepted Answer

Web chat, Teams, Slack, WhatsApp and custom integrations – depending on requirements.

Question 2

How long does chatbot development take?

Accepted Answer

Simple FAQ bots in 2–4 weeks. Complex assistants with ERP integration in 6–12 weeks.

Question 3

How is the bot trained?

Accepted Answer

With your existing data: email histories, ticket systems, manuals and internal documents.

Question 4

What happens when the bot can't answer?

Accepted Answer

Automatic routing to a human agent with full conversation history.