Question 1

What distinguishes an AI chatbot from a regular bot?

Accepted Answer

AI chatbots understand context, hold conversations and retrieve knowledge dynamically – not fixed decision trees.

Question 2

What data does the chatbot need?

Accepted Answer

Your existing documents, FAQs, ticket histories or product data – we structure and index them for the bot.

Question 3

Is the AI chatbot GDPR-compliant?

Accepted Answer

Yes. We advise on data storage, on-premise options and GDPR-compliant prompting from day one.

Question 4

Can the bot trigger actions?

Accepted Answer

Yes – from appointment booking to CRM updates to order creation, depending on integration.