Question 1

How does an AI chatbot differ from a regular bot?

Accepted Answer

AI chatbots understand natural language, learn from interactions and hold real conversations.

Question 2

Is the AI chatbot GDPR-compliant?

Accepted Answer

Yes. We develop GDPR-compliant solutions with German server locations on request.

Question 3

Can the AI chatbot be used internally too?

Accepted Answer

Yes. Internal AI chatbots as helpdesk, HR assistant or knowledge base are very popular.

Question 4

How is the AI chatbot fed with knowledge?

Accepted Answer

Via document uploads, API connections to your systems or manual knowledge base maintenance.