FAQ — Chatbot Development Frankfurt am Main
(01)How much does chatbot development cost in Frankfurt?
We work on a transparent fixed-price basis. Fixed price after scoping. Proposal within 48 hours. You get a clear price before we start — no hourly surprises.
(02)How long does it take until our chatbot is live?
Most chatbots go live within 4 to 8 weeks. We start with the highest-value conversations so you see results quickly, then extend the bot to more topics and channels once it is in operation.
(03)What is the difference between a real AI chatbot and a rule-based bot?
A rule-based bot follows rigid decision trees and breaks as soon as a user phrases something unexpectedly. Our chatbots use leading language models to truly understand intent, so they handle varied, multi-step questions and deliver a far better experience for your customers.
(04)Can the chatbot use our own company data and documents?
Yes. We connect the bot to your knowledge base, FAQs, product information and internal documents, so every answer is grounded in your real, current information rather than generic knowledge — and it points back to the source where useful.
(05)Is the chatbot GDPR-compliant for a regulated industry like banking or insurance?
Yes. We build GDPR-compliant by design, with EU hosting and on-premise deployment available. This matters for Frankfurt's banks, insurers and any organisation handling sensitive customer data, and we support your compliance requirements throughout.
(06)Do you work remotely or on-site in Frankfurt?
Both. We run kickoff workshops and key strategic sessions on-site in Frankfurt and the Rhein-Main region, while day-to-day development runs efficiently remote. Upon full payment you also receive exclusive usage rights to the finished solution.