Question 1

Do I need an official WhatsApp Business API?

Accepted Answer

Yes. We assist with applying for and setting up official API access through Meta.

Question 2

Can WhatsApp be used for marketing?

Accepted Answer

Only with explicit opt-in. We build GDPR-compliant consent flows from the start.

Question 3

Which systems can the bot connect to?

Accepted Answer

CRM, ERP, ticket system, calendar, inventory management – depending on your tech stack.

Question 4

What does the WhatsApp bot cost per message?

Accepted Answer

Meta charges conversation fees. We advise on cost optimisation and template strategies.