Frequently Asked Questions: Digital Transformation
How long does a digital transformation typically take?
The initial strategy and roadmap phase takes 4–12 weeks. Implementation itself is a continuous process over 6–24 months, depending on scope. We work in waves: quick wins in the first 3 months, strategic initiatives in parallel. Governance ensures progress is measurable and priorities can be adjusted.
Which roles should be involved from our side?
An Executive Sponsor (CEO/CDO) for decisions and resources, a Transformation Lead as operational contact, business unit representatives for requirements, and Change Champions for adoption. We jointly define a RACI model and establish a Steering Committee for regular governance.
How do we measure transformation success?
We establish an OKR/KPI framework with leading and lagging indicators: process KPIs (time-to-market, automation rate), business KPIs (revenue, costs, NPS), and adoption metrics (feature adoption, user satisfaction). A value dashboard makes progress and ROI per initiative transparent.
How do you handle resistance in the team?
Change management is integral: change impact analysis per stakeholder group, aligned communication plans, training and enablement sessions, change champions as multipliers, and regular feedback loops. We address concerns early and showcase quick wins as motivation.
How do you ensure the strategy is actionable?
Every recommendation is validated against resources, skills, and budget. The portfolio backlog prioritizes by business value and feasibility. Stage-gates verify progress before the next phase. We optionally accompany implementation as Transformation Partner with regular reviews and course correction.