Question 1

What distinguishes an AI chatbot from a regular bot?

Accepted Answer

AI chatbots understand free language, maintain context and generate individual responses.

Question 2

Can the bot be trained on company knowledge?

Accepted Answer

Yes — via RAG (Retrieval Augmented Generation) we retrieve your knowledge in real time.

Question 3

Which channels can it integrate into?

Accepted Answer

Website, WhatsApp, Telegram, MS Teams, Slack and via API.

Question 4

How is the bot made secure?

Accepted Answer

Through guardrails, topic restrictions and regular red-team testing.