---
type: "FAQPage"
title: "FAQ: System Monitoring & Alerts"
description: "Frequently asked questions about System Monitoring & Alerts at Context Studios."
resource: "https://www.contextstudios.ai/services/system-monitoring/faq"
language: "en"
generated:
  by: "process:contextstudios-md/1"
  at: "2026-09-26T12:54:05.930Z"
status: "stable"
---

# FAQ: System Monitoring & Alerts

## FAQ

**Which monitoring tools do you use?**

We prefer open standards such as OpenTelemetry and Prometheus, together with Grafana, Datadog or Sentry. If you already use a platform, we build on it rather than introducing a second system.

**How do you keep our team from drowning in alerts?**

We alert on symptoms users actually feel, such as error rates and response times, not on every single metric. During roll-out we tune thresholds together with you until alerts are rare and actionable.

**Do you also take on-call duty for incidents?**

In the Setup we establish monitoring and escalation paths for your team. On-call duty by us is possible via Build & Support; we agree availability and response times in the contract.

**Is personal data collected in the process?**

Logs can contain personal data. We mask or filter such fields at collection time and, on request, choose platforms with data stored in the EU.

**What does the setup cost?**

Fixed price after scoping, quote within 48 hours. Licence costs for the monitoring platform come on top depending on vendor and data volume; we show you in advance what to expect.